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Guide to Reporting Inaccuracies

  1. STEP.01 Your report is received
  2. STEP.02 Report Being Reviewed
  3. STEP.03 Action is taken to correct inaccuracies
  4. STEP.04 Result Notification
  5. STEP.05 Report Being Monitored
  1. 1. Have you found any inaccuracies about Korea?

    Have you come across any inaccurate information about Korea while browsing foreign media sites or visiting museums and other public facilities overseas? Please report the incident to us with a screenshot of the site or a photo of the museum/facility attached.

    * Report with ease via the FACTS: KOREA app.

  2. 2. Just follow these steps!

    1. Step 1

      Select the type of media or material that contains inaccuracies.

    2. Step 2

      Enter details about the inaccuracy.

    3. Step 3

      Your report is received.

      You will be notified of the receipt of your report by the method of your choice.

  3. 3. Your report is reviewed thoroughly!

    The details and evidence you sent will be thoroughly reviewed.

  4. 4. We strive to correct inaccuracies!

    We will take action to correct the reported inaccuracy, such as by sending an official letter requesting correction.

  5. 5. Notification of the results is made.

    You will be notified about updates of our activities and the final result regarding the reported inaccuracy by the method of your choice.

  6. 6. The result is monitored and tracked.

    The result regarding the reported inaccuracy is monitored and tracked up to three years.

Mobile App User Guide

Mobile App Download

Download the FACTS: KOREA app at the App Store or Play Store for installation.
You can report inaccuracies about Korea and upload photos, videos, and audio files more conveniently via the FACTS: KOREA app.

Mobile Web Access

PC

Tablet

Mobile

The FACTS: KOREA app is designed to automatically optimize its page size based on the type of display it is viewed on. You can freely access all our services provided online on your mobile devices including smartphones and tablet PCs.